Frequently Asked Questions

Get answers to common questions about Gentleman's Hot Towel Service.

You’ll enjoy warm, aromatic towels applied to your face and neck, softening skin and hair while a technician eases tension. The process refreshes the complexion and complements shaves or grooming, lasting about 10–20 minutes depending on add-ons.

Yes, often suitable. We customize towel temperature and choose gentle, hypoallergenic essential oils. Tell your technician about sensitivities or allergies beforehand so we can adjust products or skip aromatics to ensure comfort and safety.

Usually 10 to 20 minutes depending on whether it’s standalone or paired with a haircut or shave. We tailor timing to your needs to maximize relaxation without prolonging your appointment.

Absolutely. It pairs perfectly with shaves and haircuts, enhancing comfort and results. Ask when booking or tell your stylist on arrival so we can schedule time and prepare preferred oils.

Yes, we use professionally diluted, skin-safe essential oils. If you have allergies or sensitivity, inform staff and we will use unscented towels or select a mild oil to avoid irritation.

No necessity, but brief stubble helps the towel and oils to soften hair for a smoother shave. If you prefer a clean shave beforehand, let us know; we’ll adapt the service to complement your chosen grooming.