Frequently Asked Questions

Get answers to common questions about Highlights, Lowlights & Baby Lights.

Allow 90 to 180 minutes depending on hair length, density, technique chosen and any lightening required. Your service includes a consultation, foiling or hand-painting, processing time, and styling. We’ll provide a precise estimate when booking.

When performed professionally and with care, damage is minimized. We assess hair condition, use bond-building treatments, and choose gentle lightening techniques. Regular maintenance and deep-conditioning treatments further protect hair and extend color health between appointments.

Refresh frequency varies: baby lights often every 10–12 weeks for subtle blending; bold highlights or noticeable root regrowth may need touch-ups every 6–8 weeks. We'll recommend a personalized schedule during your consultation.

Yes. During a consultation we evaluate skin undertones, eye color, and personal style to select complementary shades. This ensures highlights and lowlights enhance your complexion and create a flattering, cohesive result.

We recommend sulfate-free color-safe shampoos, purple toning conditioners for brassiness, and weekly deep conditioners. Use heat protectant sprays and occasional bond-repair masks. Our stylists will suggest specific products to maintain tone, shine, and longevity.

Often yes. We examine previous dyes and hair health first. Sometimes we perform a color correction or gradual lift to achieve the desired multi-tonal effect while minimizing damage. Expect a customized plan and possible multiple sessions.