Frequently Asked Questions

Get answers to common questions about Mobile Travel Charge.

The Mobile Travel Charge covers staff travel time, fuel, parking, and the professional setup required to deliver full salon services at your location. It ensures our stylists bring equipment, sanitation supplies, and sufficient time to provide a high-quality, safe service.

Fees are calculated by distance from our salon, estimated travel time, and appointment complexity. Large events or multiple technicians may increase the rate. You’ll receive a detailed travel estimate during booking and a final confirmation before we arrive.

We may offer reduced or waived travel fees for large group bookings, wedding parties, or long-standing clients within certain distance thresholds. Contact us with event details; we’ll evaluate eligibility and provide a customized quote based on timing and team size.

Book as early as possible, ideally two to four weeks before your preferred date for availability. For weddings, large events, or peak seasons reserve even earlier to secure your stylist, schedule travel, and allow time for coordination.

Please clear a comfortable work area with good lighting and access to power outlets. Have seating for guests, towels, and a waste bin handy. We’ll confirm any additional setup needs in advance to ensure smooth, efficient service delivery.

Mobile Travel Charges typically cannot be combined with limited-time promotions, though we review exceptions for full-day bookings or bundled services. Discounts and packages are evaluated case-by-case — discuss promotions with our team during booking to clarify any savings.